St. Thomas Public Library September 2020 Reopening

Welcome back!

As of August 31, 2020, we are expanding our services and are excited to welcome you back into the library! We will now be offering:

  • Browse and Go material selection
  • Holds Pickup
  • Public Computers (One pre-booked, 45 minute session per day)
  • Microfilm Access (One pre-booked, 45 minute session per day)

PLEASE NOTE OUR UPDATED HOURS:

Monday – Friday: 10 a.m. – 6 p.m.
Saturday: 10 a.m. – 5 p.m.


More Information about Browse and Go

You will now be able to enter the building to browse for materials to take home with you.

Masks are required to enter the building.  We ask that you sanitize your hands as you enter and as you leave.

Limited capacity is available and we ask that you limit the amount of time you spend in the building.

Please use the outdoor return bins to return your items.

More Information about Holds Pickup

How to Use Holds Pickup:

1) Place Your Holds

You can place your holds online with your library account or over the phone by calling 519-631-6050 and pressing 1. If you need a library card, you can sign up for one online at https://stthomaspubliclibrary.ca/virtual-card/ or over the phone by calling 519-631-6050 and pressing 1.  You can also sign up for one when you visit the library.

2) Wait for an Email or Phone Call

Once you have submitted your holds, we will pull all available materials from the shelves and you will receive an email or phone call telling you they are ready.

3) Pickup Your Items

There is no need to call and schedule a time to pick up! Don’t forget to bring a bag to carry your books home! When you arrive at the library, please check in at the welcome desk. Your items will be available for pick up inside the library where you can pull them off the shelf and check them out to take home.

4) Enjoy Your Items!

All materials that you have received have been quarantined for at least 86 hours since the prior user. While we are practicing safety in the library, please be mindful that we have handled these items to get them ready for you. COVID-19 can last on paper items for 24 hours and metal/plastic for 72 hours.

Please practice your own precautions when you get home by either wiping down materials with a disposable wipe or quarantining them for the appropriate amount of time.

More Information about Computer and Microfilm Access

How to Use the Public Computers or Microfilm Station:

1) Book a computer appointment

You can book a computer appointment in person or over the phone by calling 519-631-6050 and pressing 1. You will need a library card to book an appointment. If you need a library card, you can sign up for one online at https://stthomaspubliclibrary.ca/virtual-card/ or over the phone by calling 519-631-6050 and pressing 1.  You can also sign up for one when you visit the library.

You are allowed one 45 minute session per day. Only one session may be booked at any time. You can book a new session after your current one has been completed.

Computer users must be 13 years of age or older, or accompanied by an adult.

We prefer that only one person uses a computer at a time, but you may bring one additional person from your bubble if you require assistance from them during your session.

2) Arrive for your computer appointment

Please arrive five minutes before your appointment is scheduled. Your 45 minutes starts on the hour and cannot be extended. Please check in at the welcome desk when you arrive.

3) Enjoy the computer!

You will be directed upstairs to the computer lab where you will log on to the computer. The computer will be yours until 45 minutes past the hour, when it will automatically be shut down. Headphones and USBs will not be available for borrowing.


Reopening: Frequently Asked Questions

What safety measures are in place?
To make services available safely for our staff and patrons, we have put the following safety measures in place:

  • Staff are screened prior to starting work each day and are committed to wearing masks at all times, in order to keep you and them safe. 
  • All returned books and DVDs have been quarantined for a minimum of 86 hours.
  • We have clearly marked spots to stand in line that ensure you are 2 metres (6 feet) apart from staff and other patrons at all times.
  • We are regularly wiping down surfaces including doors and other high touch items.
  • All computer stations are cleaned between users.
  • Plexiglass has been installed to protect staff and patrons.
  • Hand sanitizer stations have been set up around the building.
  • Masks are required to enter the building.

Am I able to come into the building to use the washrooms?
No. The washrooms are closed to the public.

Can I book a study room?
No. All tables and chairs have been removed from public areas and staying in the library for extended periods of time is not allowed.

 I returned my books yesterday. Why are they still showing on my account?
All materials are being quarantined for 86 hours once they have been returned. After 86 hours we check them in using their original drop off date. You will not receive fines for any of the items, but they will continue to show up on your account for 86 hours.